Title: Mobility Planner
Salary Range: Hourly – $34.12 – $46.88
Monthly – $5,458 – $7,500
Annual – $65,500 – $90,000
SUMMARY
This is a full time non-exempt professional position, including benefits, with the North Front Range Metropolitan Planning Organization (NFRMPO). The Mobility Planner works closely with the Mobility Director to support the planning, facilitation, administration, and development of Mobility Management and Transportation Demand Management (TDM) projects and programs in the North Front Range region, including the development and implementation of the One Call/One Click Center, RideNoCo.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities are illustrative of this position and are not intended to be all-inclusive.
Responsibilities
• Leads the development of the Coordinated Public Transit/Human Services Transportation Plan (Coordinated Plan) and helps implement programs to achieve goals set out in the Coordinated Plan to improve mobility options for older adults, individuals with disabilities, low-income and historically disadvantaged communities;
• Supports implementation of the Transportation Demand Management (TDM) Action Plan to address congestion, air quality, and provide additional options to individuals moving around the region;
• Leads community outreach and engagement activities for the NFRMPO’s Mobility and Transportation Demand Management (TDM) programs, including but not limited to:
o RideNoCo – Leads the development and implementation of RideNoCo’s travel training program and other educational activities to inform riders of their transportation options;
o Transportation Demand Management (TDM) Program – Responsible for leading business and community outreach for the NFRMPO’s Transportation Demand Management program including VanGo™, informing employers and employees of transportation options, tax benefits, and other resources to reduce travel by single occupant vehicle;
o Coordinates with planning staff on conducting outreach for short-and-long-range plans;
• In consultation with the NFRMPO’s Environmental Justice (EJ), Public Involvement (PIP), and Title VI Plans, develops and implements outreach plans that educate members of the public on the NFRMPO’s various programs, plans, and projects and provides a forum for community members to provide feedback in an equitable and inclusive manner in coordination with planning and mobility staff;
• Provides project, programmatic and administrative support to the Mobility Director in the development and implementation of RideNoCo, the NFRMPO’s One Call/One Click Center in Larimer and Weld counties;
• Leads the creation and distribution of outreach materials for the NFRMPO’s Mobility and TDM programs in coordination with Planning and Mobility staff;
• Coordinates the scheduling, staffing, and post-event evaluation of booths at community events or other meeting venues in conjunction with Planning and Mobility staff;
• Staffs, supports and assists with facilitation of meetings of the Larimer County Mobility Committee (LCMC), Weld County Mobility Committee (WCMC), and Northern Colorado Mobility Committee (NCMC);
• Serves as secondary staff for RideNoCo Call Center, assisting individuals with identifying the best transportation options to meet their needs and providing other support regarding mobility needs;
• Responsible for supporting the administration of subrecipient contracts and reporting;
• Collects, analyzes, and maintains program data, which will be used to identify mobility gaps, potential efficiencies and partnerships, and create reports for the NFRMPO’s Planning Council;
• Works with local governments, human service agencies and public and private transportation providers to improve coordination of transportation services by providing technical assistance, administrative, and operational support;
• Make presentations to the general public, stakeholders, elected officials, boards, and other groups as required;
• Serves as a Team representative in various settings to effectively represent the program and agency;
• Carries out other duties as assigned
SUPERVISORY RESPONSIBILITIES
This position does not have direct supervision of other staff but may serve as a task lead for other Mobility personnel’s work.
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skills, and abilities required to perform the necessary functions of this position.
KNOWLEDGE, SKILLS, AND ABILITIES
• Strong communication skills, both oral and written
• Demonstrated ability to work independently and set workload priorities
• Knowledge of principles and practices of local government, mobility management, transportation, and human services
• Basic knowledge of specialized areas such as transit and paratransit operations, and the activities of local human service providers
• Strong interpersonal skills that include ability to be part of a successful team and work with outside partners
• Demonstrated project management skills
• Demonstrated customer service skills, particularly serving vulnerable populations such as older adults, individuals with disabilities, and individuals who do not speak English as a first language
• Strong computer aptitude, with skills in Microsoft Office and the ability to learn new computer software applications
• Ability to work with elected and appointed officials, human services agencies staff, and other agency staff, as well as the general public, especially vulnerable populations such as older adults, individuals with disabilities, lower income individuals, and people who do not speak English as a first language.
• Demonstrated facilitation skills
• Must be enthusiastic and foster genuine interest in assisting the public of the region with their transportation needs
• Requires use of independent judgement
EDUCATION and EXPERIENCE
Bachelor’s degree in transportation planning, human services, or related field with 5 years related experience or a combination of education and experience; Master’s degree preferred.
LANGUAGE SKILLS
• Ability to read, write, and speak clearly in the English language
• Must have the ability to respond effectively to sensitive inquiries or complaints
• Must be able to listen and to communicate with managers, co-workers, and the general public
• Fluency in Spanish is a plus
REASONING ABILITY
Ability to make rational decisions and carry out instructions furnished in written, oral, or diagram form.
CERTIFICATES, LICENSES, REGISTRATIONS
Current driver’s license.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The work area is a standard professional office environment with travel to other locations for meetings. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions, fumes, or airborne particles, and vibration. The noise level in the work environment is usually moderate.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
Mobility Specialist
March 2023
Title: Mobility Specialist
Salary Range: Hourly – $25.78 – $34.11
Monthly – $4,125 – $5,458
Annual – $49,500 – $65,500
SUMMARY
This is a full time non-exempt professional position, including benefits, with the North Front Range Metropolitan Planning Organization (NFRMPO). The Mobility Specialist serves as primary staff for the RideNoCo Call Center, supports the implementation of community outreach and engagement activities for the NFRMPO’s Mobility and Transportation Demand Management (TDM) programs, and provides project, programmatic, and administrative support as needed for the development and implementation of RideNoCo.
ESSENTIAL DUTIES AND RESPONSIBILITIES
The following duties and responsibilities are illustrative of this position and are not intended to be all-inclusive.
Responsibilities
• Serves as primary staff for RideNoCo Call Center, assisting individuals with identifying the best transportation options to meet their needs and providing other support regarding mobility needs;
• Collects and enters program data such as documenting call details, transportation referrals given, and demographic information about the caller;
• Supports community outreach and engagement activities for the NFRMPO’s Mobility and Transportation Demand Management (TDM) programs, including but not limited to:
o RideNoCo – Assists in the development and implementation of RideNoCo’s travel training program and other educational activities to inform riders of their transportation options;
o Transportation Demand Management (TDM) Program – Conducts business and community outreach for the NFRMPO’s TDM program including VanGo™, informing employers and employees of transportation options, tax benefits, and other resources to reduce travel by single occupant vehicle;
o Coordinates with planning staff on conducting outreach for short-and-long-range plans;
• Works with the Mobility Planner in the implementation of the Coordinated Plan and TDM Action Plan;
• Staffs and supports meetings of the Larimer County Mobility Committee (LCMC), Weld County Mobility Committee (WCMC), and Northern Colorado Mobility Committee (NCMC);
• Provides project, programmatic and administrative support in the development and implementation of RideNoCo, the NFRMPO’s One Call/One Click Center in Larimer and Weld counties;
• Responsible for supporting the administration of subrecipient reporting to CDOT and other stakeholders;
• Responsible for the creation and posting of content on RideNoCo social media accounts, including Facebook, Instagram, and Twitter;
• Assists the Mobility Director and Planner in working with local governments, human service agencies and public and private transportation providers to improve coordination of transportation services by providing technical assistance, administrative, and operational support;
• Serves as a Team representative in various settings to effectively represent the program and agency;
• Carries out other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This position is not responsible for the supervision of staff.
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skills, and abilities required to perform the necessary functions of this position.
KNOWLEDGE, SKILLS, AND ABILITIES
• Strong communication skills, both oral and written
• Self-motivated with a demonstrated ability to work independently and set workload priorities
• Knowledge of principles and practices of local government, mobility management, transportation, and human services
• Basic knowledge of specialized areas such as transit and paratransit operations, and the activities of local human service providers
• Strong interpersonal skills that include ability to be part of a successful team and work with outside partners
• Demonstrated customer service skills, particularly serving populations such as older adults, individuals with disabilities, and individuals who do not speak English as a first language
• Strong computer aptitude, with skills in Microsoft Office and the ability to learn new computer software applications
• Ability to work with elected and appointed officials, human services agencies staff, and other agency staff, as well as the general public, especially vulnerable populations such as older adults, individuals with disabilities, lower income individuals, and people who do not speak English as a first language.
• Demonstrated presentation skills
• Must be enthusiastic and foster genuine interest in assisting the public of the region with their transportation needs
• Requires use of independent judgement
EDUCATION and EXPERIENCE
Associates degree in related field, minimum of two (2) years of progressively responsible experience required, or equivalent combination of education and experience. Bachelor’s degree in transportation planning, human services, or related field preferred.
LANGUAGE SKILLS
• Ability to read, write, and speak clearly in the English language
• Must have the ability to respond effectively to sensitive inquiries or complaints
• Must be able to listen and to communicate with managers, co-workers, and the general public
• Competency or fluency in Spanish is a plus
REASONING ABILITY
Ability to make rational decisions and carry out instructions furnished in written, oral, or diagram form.
CERTIFICATES, LICENSES, REGISTRATIONS
Current driver’s license.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
The work area is a standard professional office environment with travel to other locations for meetings. While performing the duties of this job, the employee is occasionally exposed to outside weather conditions, fumes, or airborne particles, and vibration. The noise level in the work environment is usually moderate.
Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.
North Front Range Application Process
Thank you for your interest in employment with the North Front Range MPO (NFRMPO). The NFRMPO requires a completed application and resume for the job to which you are applying. Applications may be rejected if incomplete. Complete forms are to be emailed to bbills@nfrmpo.org on or before the posted due date. We must have complete and accurate information on previous job tasks and levels of responsibility, as your work experience is an important factor in evaluating your qualifications. Any offer of employment may be contingent upon job-related factors including (but not limited to) testing of job related skills, verification of your former employment and references and a background investigation, including any criminal record. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Notice: Some information in your application may be public information under the Colorado Open Records Act.
Equal Employment Opportunity Policy
It is NFRMPO’s policy to select the best-qualified person for each position with the North Front Range MPO while implementing the Equal Employment Opportunity (EEO) Policy. The NFRMPO EEO policy is: No employee of NFRMPO will discriminate against an applicant or another employee because of race, creed, color, religion, sex, national origin, sexual orientation, ancestry, age, disability, veteran status or any other statutory prohibited basis.
Notice: Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. This employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.